Privacy Policy

Welcome to SaukiGlobal. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or use our mobile application and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

SaukiGlobal is the controller and responsible for your personal data. Our platform provides digital utility services, international eSIMs, and connectivity management. If you have any questions about this privacy policy, please contact us using the details provided below.

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes email address and telephone numbers.
• Financial Data includes transaction history and wallet balances (we do not store full credit card details, these are handled by our secure payment processors like Paystack or Monnify).
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and operating system and platform.
• Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (e.g., fulfilling an airtime or eSIM purchase).
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation (e.g., KYC requirements mandated by the Central Bank of Nigeria).

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

5. Account Deletion and Data Retention

You have the right to delete your account and personal data at any time. You can request account deletion directly within the SaukiGlobal Mobile App under the settings section, or by submitting a written request to our support team.

Upon account deletion, we will anonymize or permanently erase your personal data, except where we are required by law to retain certain financial transaction records for accounting and compliance purposes.

6. Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: info@saukiglobal.com
• By visiting our support page on our website or mobile app.
• Address: No. 05, Dagauda Market, Dambam Local Government Area, Bauchi State, Nigeria.